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Wholesale FAQs

Q: Is there a minimum order amount?

A: No. Approved wholesale buyers can shop for any amount; We do require wholesale customers to apply to join our wholesale site. Discounts are only applied for approved customers.

Q: Who can apply to become a wholesale customer?

A: Any business that has a customer base interested in purchasing quality coffee equipment. We offer everything from entry-level to commercial espresso machines and grinders, coffee makers and accessories.

Q: What kind of discount can I expect as a wholesale customer?

A: There are different discounts applied based on which product you are looking to buy.

Q: Where do you ship?

A: We ship everywhere in Canada and the United States. We are unable to sell certain items to US customers. Kindly inquire before placing your order.

Q: Who is responsible for providing customer service to end users?

A: Once a product purchased from us is resold, the reseller would be responsible for providing warranty service and technical support to end users.

Q: How do I get product details, inventory and price updates?

A: We maintain a CSV datafeed that is updated in real-time. It can be downloaded from here. Customers need to be logged in before downloading the datafeed for wholesale prices to appear.

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