Wholesale FAQs
Everything you need to know about our wholesale program
Q: Is there a minimum order amount?
A: No. Approved wholesale buyers can shop for any amount; We do require wholesale customers to apply to join our wholesale site. Discounts are only applied for approved customers.
Q: Who can apply to become a wholesale customer?
A: Any business that has a customer base interested in purchasing quality coffee equipment. We offer everything from entry-level to commercial espresso machines and grinders, coffee makers and accessories.
Q: What kind of discount can I expect as a wholesale customer?
A: There are different discounts applied based on which product you are looking to buy.
Q: Where do you ship?
A: We ship everywhere in Canada and the United States. We are unable to sell certain items to US customers. Kindly inquire before placing your order.
Q: Who is responsible for providing customer service to end users?
A: Once a product purchased from us is resold, the reseller would be responsible for providing warranty service and technical support to end users.
Q: How do I get product details, inventory and price updates?
A: We maintain a CSV datafeed that is updated in real-time. It can be downloaded from here. Customers need to be logged in before downloading the datafeed for wholesale prices to appear.
Have more questions?
Our wholesale team is here to help. Get in touch for personalized assistance with your order or account.